1. General information

This Privacy Policy governs the procedure for collecting, processing, and storing personal data of users (hereinafter referred to as “you”, “your”, or “User”) by the website www.domchoco.ru (hereinafter — “Website”), owned and operated by Trade Chocolate House (“we”, “us”, or “our”).

By using our Website, you agree to the terms outlined in this Privacy Policy.

2. What data we collect

Through our contact form, we may collect the following personal data:

  • Full name

  • Email address

  • Phone number

In addition, we automatically collect technical data such as:

  • IP address

  • Browser and device information

  • Usage data (e.g., pages visited, time on site) via Google Analytics

3. Purpose of data processing

We process your personal data for the following purposes:

  • Responding to your inquiries and requests

  • Providing and improving our services

  • Website performance analytics and user behavior tracking (via Google Analytics)

  • Legal and regulatory compliance

4. Sharing of personal data

We do not sell or rent your personal data. We may share it with:

  • Service providers and partners who help operate the Website (e.g., hosting, analytics)

  • Law enforcement or government authorities, when legally required

5. Data retention

We retain personal data for as long as necessary to fulfill the purposes described above or as required by applicable law.

6. Your rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent to data processing at any time

  • File a complaint with a data protection authority

    To exercise your rights, contact us at: info@domchoco.ru.

7. Data security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.

If you have any questions regarding this Privacy Policy, please contact us at: info@domchoco.ru